The rules of engagement are shifting and customer acquisition has never been more expensive. But savvy retailers can cut through the noise with a little thought and planning.
Category archives: Main Street Entrepreneur
Behind the Community: Spotlight on Your Local Yelp Team
Listen to understand how community managers and Yelp Elites work together to support small businesses across the country.
How to Drive a Better Customer Experience in Today’s Overcrowded, Experience-Driven World
Join us in this free webinar as we discuss actionable tips and best practices to deliver a better customer experience from discovery to post-purchase.
Are You Prepared to Be a Relentless Champion of Your Big Idea?
Alden Reiman breaks down what it takes to be a successful entrepreneur.
If You Are Not Over Delivering for Your Customers, You’re Not Doing Enough
In today’s hyper-competitive climate, there’s no such thing as “just enough.”
Working the Kinks out of the Customer Experience
Tune in to hear how Nola Bliss Massage Therapy owner Sara has scaled from her solo operation to over 20 massage therapists.
Entrepreneurs Need to Embrace Adversity and Challenge, Says the CEO of Mecum Auctions
Dave Magers discusses preserving a great brand’s heritage while taking risks to grow its reach.
How These Food Entrepreneurs Went From Barely Staying Afloat to Having Hour-Long Lines
Irvin Gunawan, founder and CEO of IRVINS, discusses the launch and explosive growth of his family’s snack brand.
3 Customer Experience Breakdowns That Buyers Hate
Many organizations are still failing to connect the dots between content and an elevated buyer experience. To help you avoid making the same mistakes, this article outlines three customer experience breakdowns that happen all the time.
4 Ways To Getting More Creative With Your Customer Service
Adding to an already-established advice and assistance division will always boost your business.