Ed Sheeran Promoter Apologizes After ‘Ethical Reselling’ Plan Backfires

Kilimanjaro Live has directly apologized to Ed Sheeran fans over complaints about ‘ethical’ ticket resells. What started as an ‘ethical’ effort quickly went sour — with some fans holding a very expensive bag. The problem started with a plan to divert t…

U.S. Department of Justice Urged by Senators to Investigate Live Nation, Ticketmaster

Two Democratic U.S. Senators are asking the Department of Justice’s (DOJ) antitrust division to investigate online ticket markets, which they insist “are not working for American consumers.” The two specifically targeted Live Nation and its wholly-owne…

Festicket Acquires Event Genius and Ticket Arena

Festicket has acquired cashless point-of-sale platform Event Genius. The sale includes Event Genius’ consumer-facing brand, Ticket Arena. The terms for the deal weren’t disclosed in the acquisition announcement. Event Genius was founded by Reshad Hosse…

Dutch Regulators Force Ticketmaster to Refund Fees on Canceled Events

Ticketmaster Netherlands has announced that it has adopted a new policy that will provide refunds on ticket service fees to events that were postponed or canceled. They are the first ticket agency in the country to adopt such a policy, and they did so …

Ticketing Marketplace TickPick Raises a Whopping $40 Million — 8 Years After Starting

No-fee ticketing company TickPick was founded back in 2011, but received no institutional funding — until now. Guess it’s never too late to attract insane funding levels and become a unicorn.  After eight years tinkering with its model, ticketing compa…

‘All In’ Ticket Marketplace TickPick Raises $40 Million

No-fee ticket marketplace TickPick has announced a $40 million investment from PWP Growth Equity in the startup’s first institutional funding round. The investment will allow TickPick to accelerate marketing and business development initiatives and establish a data team to utilize machine learning and artificial intelligence. TickPick expects to surpass $200…

U.S. Congressman Calls Metallica’s Ticketing Operation a ‘Scam’ — ‘These Problems Are Not Going Away’

Metallica’s ploy involving the direct delivery of tickets to secondary sites is stirring debate over regulatory measures. Last week, secretly-recorded conversations involving Live Nation and Metallica revealed that 88,000 tickets had been directly fed …

CTS Eventim Assumes a 48% Stake In FNAC-Owned France Billet

CTS Eventim, a leading provider of ticketing services, has acquired a 48% stake in France Billet. France Billet is a popular and growing distributor of tickets for events held in France.  The majority of France Billet is owned by European conglomerate …

Live Nation Helped Sell 88,000 Metallica Tickets On The Secondary Market

Live Nation directly facilitated the sale of 88,000 Metallica tickets at inflated prices on the secondary ticketing market. This strong piece of investigative journalism by Billboard’s Dave Brooks has finally brought the long-standing practice out into the open. Tickets for Metallica and several other artists were sold directly via the…

Live Nation Executive Caught Delivering Thousands of Metallica Tickets Directly to Scalper Sites

Live Nation president of U.S. concerts Bob Roux arranged for the direct delivery of nearly 90,000 Metallica tickets to aftermarket scalper sites, a move that artificially spiked ticket prices for fans. Live Nation is already doing damage control on thi…